Betpro believes online entertainment should bring joy, not stress. We provide comprehensive tools and support so you always stay in control of your play.
For adult users aged 18 and above only
At betpro, we are more than just an entertainment platform. We genuinely care about every user's well-being. Gaming should be fun – and we are here to make sure it stays that way.
Betpro implements a comprehensive user protection policy, covering age verification, spending limits, and gaming activity monitoring to detect early signs of problem gambling.
We provide control tools accessible directly from your account settings. Set daily, weekly, or monthly deposit limits with ease – no need to contact customer support first.
Betpro provides educational information on the risks of problem gambling and how to seek help. We believe informed users make smarter decisions.
Betpro uses advanced age verification technology to ensure our platform is only accessible to users aged 18 and above. Parental control software is also recommended for additional protection.
The betpro support team is specially trained to assist users who may be experiencing gambling-related issues. We are ready to listen and guide you toward the right help, without any judgment.
The betpro system automatically detects playing patterns that may indicate risk and takes early preventive action. This is part of our commitment to user well-being.
Betpro offers a range of control tools that you can activate at any time directly from your account. Each tool is designed to help you play within comfortable limits.
Set a maximum deposit amount for a daily, weekly, or monthly period. This limit takes effect immediately once you set it.
Can Be Activated NowSet a time limit for your playing session. Once the limit is reached, the system will warn you or end the session automatically.
Daily LimitTake a break from the platform for 24 hours, 48 hours, a week, or a month. Your account remains active but you cannot log in during the break period.
24 Hours – 30 DaysLong-term self-exclusion options of 6 months, 1 year, or permanently. The account will be closed and you will not be able to re-register.
Permanent OptionSet your maximum loss limit within a specific period. Once the limit is reached, you cannot continue playing until the period ends.
Wallet ProtectionReceive notifications when you are approaching your set limit or when your playing session exceeds the recommended duration.
Notifications ActiveReview your gaming activity, deposits, and withdrawal records in detail. Monitor your playing habits over time.
Full RecordsReach betpro's responsible gaming support team via 24/7 live chat for guidance and advice, with no pressure whatsoever.
24/7 AvailableProblem gambling can happen to anyone without them realising it. Identifying the early signs is an important first step. Honestly assess yourself using the checklist below:
Follow these simple steps every time you play at betpro to ensure your experience stays enjoyable and in control:
Activating control tools at betpro is simple and can be done in just a few minutes directly from your account.
Log in to your betpro.plus account using your username and password. Make sure you are on the correct website for your security.
Click the profile icon at the top right corner and select "Account Settings" or "Responsible Gaming" from the dropdown menu that appears.
Select the control tool you wish to activate – whether it is a deposit limit, time limit, cooling-off break, or self-exclusion. Each tool has a clear description.
Enter the amount or duration you want. For deposit limits, enter the maximum MYR amount. For a break, select the period that suits your needs.
Review your settings and click "Confirm". Limits take effect immediately. For limit reductions, a 24-hour cooling-off period applies for added protection.
If you need help activating the control tools or would like to speak with our responsible gaming support team, live chat is available 24/7.
Have questions about betpro's responsible gaming tools or policies? We have the answers right here. If your question isn't listed, please contact our support team.
At betpro, we understand that behind every account is a real person with a real life, a family, and dreams. That is why responsible gaming is not just a company policy for us – it is a core value we uphold in every business decision we make.
We never use manipulative tactics to push users into spending beyond their means. We do not send promotions to users who are currently under a self-exclusion period. Every betpro employee is trained to put user well-being above all else.
Betpro does not send offers or promotions to users who have activated control tools or who show signs of problem gaming.
Betpro complies with all regulations and guidelines related to responsible online gambling in Malaysia, including minimum age requirements and user protection standards.
All betpro support staff undergo regular specialised responsible gaming training so they can identify and assist users who need support.
Betpro continuously evaluates and improves our responsible gaming programme based on user feedback and the latest industry best practices.
Users who request to withdraw their balance during a self-exclusion period will be processed promptly. betpro does not withhold your funds for any reason.
Register with betpro today and enjoy a safe, controlled, and enjoyable online entertainment experience. With comprehensive control tools and 24/7 support, you can play with complete peace of mind.
This platform is for users aged 18 and above only. Please play responsibly.